Email is the way to reach us: [email protected]. We read every message, but replies may take a few days.
Reporting a problem
If a video won't download, please include:
- The link to the video page
- Your device and browser, for example "iPhone, Safari" or "Windows, Chrome"
- The quality you picked
- What happened, and any message the page showed
Before you write, the troubleshooting checklist may already have the answer.
Copyright requests
To have a video blocked from the tool, see the copyright and DMCA page for what to send.
What we can't help with
We aren't part of xHamster and can't help with xHamster accounts, uploads or videos on that site. For those, contact xHamster directly.
Effective November 15, 2026